Return and Exchange Policy
Thank you for shopping at The Little Love, where we strive to provide the best products and services to our valued customers. Please read our Return and Exchange Policy carefully to ensure a smooth shopping experience.
Cancel/Return Before Receiving Order:
Customers may cancel or request a return before receiving their order without any additional charges.
Return/Exchange After Receiving Order:
Upon receiving your order, if you wish to initiate a return or exchange, please do so within 2 days of delivery. We will deduct a 30% restocking fee from the product amount plus applicable delivery charges for returns or exchanges made.
Exceptions:
– No return or exchange requests will be entertained after 2 days of delivery.
– Customized orders are not eligible for return or exchange unless there is a defect in the product or an error on our part.
How to Initiate a Return or Exchange:
To initiate a return or exchange, please contact our customer service team within the specified timeframe. We may require proof of purchase, such as your order number or invoice, to process your request.
Refund Process:
Once your return or exchange request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider.
Contact Us:
If you have any questions or concerns regarding our Return and Exchange Policy, please feel free to contact us at +92 334 3833373 or www.thelittlelove.com . Our customer service team will be happy to assist you.
Thank you for choosing The Little Love for your kids’ needs. We appreciate your support and look forward to serving you again in the future.
The Little Love
Kids Brands by HK